We had booked this hotel online after reviewing mainly the location. This on its own was inaccurate, all distances suggested were in reality twice what was suggested. Our travels had been to over 15 different cities and included many many wonderful hotels, however, this one was an extreme disappointment. The staff were perhaps the most miserable and unhelpful we had come across. Such a depressing welcome to Italy. We had needed to cancel a first night stay because of travel difficulties ( which had occurred often before) and found then manager totally uncooperative, totally rude and insulting and more importantly totally un-negotiable which astounded us as seasoned travellers. The room was claustrophobic, noisy, hot ,basically as small as a laundry should be, and can I say that if you participate in breakfast, be prepared to partake in the most miserable, measly, stale offering that we encountered throughout Europe and the Meditteranean. Do yourselves a favour.. Shop elsewhere as this place is just not accomodating..







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