Bathroom tiny and no fresh towels when old ones obviously not to be used anymore. No hair-dryer. Very unfriendly man at the desk. Hotel hard to find - in the fith floor with a dangerous lift. All the nights have to be paid at arrival CASH even thought the door is full of VISA,.... stickers.... In the mornings there was... more

We used a large travel agency to make hotel arrangements and were pleased with all the hotels we stayed in , this was in 4 other countries. Our final destination was Rome and we went out with a bang! This is by far the worst place I have ever seen and I have been traveling overseas for 10 years........it's looks... more

Do not stay at this hotel. I never write these reveiws but I felt that I had to for this hotel. This hotel was dirty, the staff were very unfriendly, breakfast was eaten in a cafe down the road (thankfully as you wouldn't eat there). I was woken at 2am with people banging on the hotel door looking for the... more

I'm surprised about the reviews I'm reading for this place. I actually found it something of a haven in an otherwise suspicious city, hotel-wise. It was a last minute choice for us, & suited our needs adequately. One of my travelling companions suggested it, since he had stayed there before, & I was satisfied with the choice. It's about a... more

Turned up to Sunshine house to be told our "confirmed" reservation was no good and we were rudely told we would have to go elsewhere. It was a relief to be turned away as it looked dirty and we did not feel safe in the building anyway. Do not under any circumstance book here would be my personal recommendation. more

When my girlfriend and I got to Sunshine House on a very hot and humid Friday afternoon, we were frightened by the vandalized buildings that led to the building. We took the dirty elevator up only to wait in front of their reception desk for close to an hour without anybody showing up to talk to us. Finally, a very... more

I am in Italy at the moment after leaving the so called "Sunshine house". In short, no water, air-con broken, tv broken and a very rude old man at front desk whom reacts to these issues by shouting. There are many decent hotels in the area but this is definetly not one of them DO NOT STAY THERE! more

Arrived in late evening with 2 young children and confirmed booking in hand to be told there was no reservation. Not fun. Eventually they gave us a more expensive room for one night but we had to treck across Rome to a new (much better) hotel next morning. Lift was filthy. Staff in hotel tried to be helpful but boss... more

You get off the train. Drag your luggage to your Hotel. You have your confirmation in hand. You're tired and you just want to check in and get on with your experience in Rome. But, at the Sunshine House they say they don't have your reservation. And they don't care either. That was six of us (3 rooms booked). We... more