After reading some of the reviews about this hotel I was really worried about what I had booked throughThomson. I had bought some ear plugs (in readiness) which were helpful for those in our party who had rooms by the road. If you can,ask for a room at the back so you can avoid the road noise and these rooms... more

When travelling to any country, we all like a nice hotel with good facilities in a decent location. Well this isnt it. 4 star, hardly would be a 2 star if quality was measured. facilities, well it has a bar and a restaurant - but beware the restaurant isnt always open as they book it out for private functions and... more

The noise from the traffic outside could be heard over a resonably loud TV. The TV channels consisted of three English channels two of which were news channels. The bins were emptied at 12.30 in the morning and then again at 2.30 the same morning by a diesel lorry (very noisy!!!) The room was tiny but bearable. We had booked... more

We arrived at Laurentina tube station and yes the hotel is very close, but when we got to reception the guy on the desk seemed totally uninterested and nonchelant. The room we were given was so small you could JUST walk around the bed on all 3 sides. When my partner went to reception and asked if this was the... more

The hotel itself is nice. looks good, nice setting, cute little outside patio to eat breakfast on. The breakfast selection is large, but not spectacular, get there early or it will be gone. Rooms are clean, and staff is for the most part cordial. i actually got more helpful information from the lady around the corner at the Tabbacci stand.... more

Admittedly the hotel is not the Palace it claims to be, but it is far from terrible. The facilities are fine, adequate at worst. The location, although, south of the city centre (there is nothing of interest in the immediate vicinity of the hotel) it is only a two-minute walk to the tube station where you can easily naviagate your... more

Just returned from the worst holiday of our lives. Not only was the hotel a disappointment but my wifes handbag, which contained all of our money, credit cards and her mobile phone was stolen with us being out of the room for only ten minutes. No safety deposit box in the room and no help from the hotel until we... more

I tend not to complain about hotels as I use them often for work, but come on expedia, this hotel is not a 4 star property!! The 1st room provided was barely big enough to fit 1 case let alone 2. After some polite complaining we where moved to a bigger room and thank the staff for that. Unfortunately the... more

Just came back on 25th August after a week at this hotel. Why should you not stay at this hotel? Let me count the whys: The rooms are TINY. The hotel advertises 'air conditioning', but in our room, 401, it was so ineffectual, we could not sleep the first night. When we complained about it we got a shrug and... more